Voice Solutions
XIPHIAS
Transform your communication with our Advanced Voice Solutions
Effortlessly engage customers at scale with our advanced Voice solutions. Our suite of services includes Outbound Dialing (OBD), Inbound Dialing (IBD), Missed Call Services, Customized Interactive Voice Response (IVR) Systems, as well as Virtual Mobile Numbers (VMN) and Toll-Free Numbers. Effortlessly connect and maximize outreach potential, ensuring effective communication with your customers.
Our Voice solution will enable your success
With the help of our cutting-edge voice services, you can completely transform the way you interact with your audience. Our cutting-edge technology guarantees pristine audio quality, dependable connectivity, and scalable solutions adapted to your company needs. Our platform is made to improve your customers' experiences and increase the productivity of your business, whether it be through interactive voice response (IVR) systems, voice broadcasting, or call center solutions. Take your company to new heights of success by embracing the future of communication with XIPHIAS Voice Solution.
Out Bound Dialing
Our scalable cloud-based technology with automated dialing, routing, and real-time analytics allows you to seamlessly optimise outbound calls.
Interactive Voice Response
Increase your chances of making sales with our brand-new IVR system. Send relevant alerts and promotions, and design memorable customer experiences.
Toll-free Number
Targeted promotions and announcements can reach a large audience, generating business opportunities and enriching consumer interactions.
Virtual Mobile Numbers
Utilise our virtual mobile numbers to improve company communication. Tracking campaigns may be made easier, and the client experience can be improved.
Missed Call Service
Our automated web application will simplify call management. For improved client engagement, easily capture real-time missed call notifications.
Click To Call
Our call-latching function will improve assistance and increase lead conversion. For a streamlined experience, immediately connect clients with agents.
Geo - Analytical Obd
Utilise our geo-analytical OBD system to improve outbound dialling. For effective communication, use numerous filters to target the appropriate audience at the appropriate location.
Text To Speech
Our dual verification technique increases transaction security. A seamless and safe client experience is provided by TTS technology, which transforms inputs to voice.
Managed Services
Choose between our hosted PBX solutions in the cloud or on-premises PBX for dependable call routing and superior performance.
Using a computer
You can use a variety of applications, such as Google Talk, Apple FaceTime, and Skype, to make voice calls over the Internet.
Take your communication strategy to the next level with cutting-edge voice technology.
Large Market Reach
Reach out to thousands of people in South Africa with a single click. Simply record the message, upload it to our panel, and then send it to your contacts whenever you choose.
Call Routing With Intelligence
Eliminate lengthy call wait times by intelligently directing each caller to the appropriate department and agent.
Convenient & Quick
Without the help of an agent, voice broadcasting provides rapid and accurate message delivery.
Enhance the client experience
By using the names of your consumers in your message, you can add a personal touch. They'll be more likely to participate in something different.
Surveys and Customer Comments
A wonderful approach to solicit consumer feedback is through our outbound voice broadcasting service.
Improve Team Productivity
Automate recurring tasks like updates, follow-ups, and reminders with outgoing audio messages. It will increase the effectiveness and productivity of your agents.
Measurable
Our web-based panel makes it simple for you to measure your campaign. And keep an eye on things to make your next campaign better.
Make More Leads
Voice broadcasting services have a high response rate and can help you expand your business's lead generation efforts.
Simple and Quick Setup
An internal call center can be set up in a matter of minutes. There is no installation necessary.
Personalization
Reach out in many regional languages to a sizable target group. A user-friendly web panel allows for the creation, editing, and reuse of audio files across many campaigns.
Reduce Costs and Time
You don't need to invest money on any extra hardware or software. Save both time and money.
Data Protection
On our platform, you can safely store your customers' data and scale as needed without worrying about maintenance.
